Do you struggle to get your ideas heard and acted upon at work?

How do you build trust and inspire stakeholders to move forward with you?

Are you ready to lead with greater authority and gravitas?

Step into every conversation with the confidence and credibility to shape outcomes

In today’s workplace, your ability to influence is as important as your expertise. You may have the right ideas and the right intentions, yet find yourself unable to move people forward. Meetings stall. Proposals get shelved. Change meets resistance. The gap between knowing what needs to happen and actually making it happen often comes down to one skill: influence.

This programme gives you the tools to close that gap, so you can communicate with greater authority, navigate stakeholder relationships with confidence, and drive the outcomes that matter to your organisation.

THE POWER OF INFLUENCE
COURSE OUTLINE FOR 1-DAY TRAINING PROGRAMME

THE INTENT, IMPACT, AND INTEGRITY OF YOUR INFLUENCE

  1. Convey workplace expectations with influence while observing professional communication standards
  • Define what influence is, and what it is not
  • Differentiate between influence, authority and manipulation to establish ethical boundaries for professional communication standards at work
  • Apply influence techniques to convey workplace policies and expectations
  • Navigate high-impact scenarios for influence and communication
  • Explore how influence drives trust, collaboration and effective communication
  1. Manage communication channels with identified stakeholders and network to provide timely and relevant information to strengthen impact
  • Identify stakeholders relevant to professional and organisational goals
  • Assess power and interest by evaluating each stakeholder’s influence and level of concern
  • Analyse different communication channels used regularly at work
  • Manage communication channels to deliver timely and relevant work information

THE ART OF PERSUASION AND VICTORY OVER RESISTANCE

  1. Apply persuasion principles to foster effective communication, influence decisions and shape behaviours at work
  • Review influence fundamentals to improve persuasive communication techniques
  • Explore Cialdini’s Six Principles of Persuasion to understand their psychological impact among employees and stakeholders
  • Apply each principle strategically to shape behaviours, gain buy-in, and influence outcomes in everyday communications
  1. Evaluate communication challenges and obstacles against expected responses to overcome resistance
  • Review effective communication techniques to address negative or unexpected responses
  • Recognise cognitive, emotional and practical resistance to uncover root causes of pushback and disengagement
  • Identify ego-driven behaviours that block trust, openness and effective influence
  • Analyse the impact of ego on collaboration, idea receptiveness, challenging conversations and change efforts

THE EFFECTIVENESS OF YOUR COMMUNICATION AND INFLUENCE

  1. Assess interpersonal influence across different communication channels to build trust, collaboration and results
  • Facilitate powerful questioning, active listening, emotional validation, and mirroring across different channels of communication
  • Take stock of interpersonal influence across channel communications to build connection and drive engagement

TAKE ACTION CHALLENGE – YOUR ACTION PLAN AND INSPIRATION FOR TRANSFORMATION

COURSE FEES

SkillsFuture Accredited – Eligible for Training Grant, Absentee Payroll & Use of SkillsFuture Credit/Enterprise Credit

Funding validity from 11 Aug 2025 to 17 Jul 2027

Our Power of Influence training programme is SkillsFuture-accredited and eligible for various training subsidies. Thus, the actual fee payable is mostly dependent on the company’s incorporation type in Singapore (SME/non-SME). Other factors that affect the final fee include GST-registration status, and the nationality, age and salary range of training participants.

As this is an SSG-funded programme, Singapore Citizen and Singapore Permanent Resident learners must record their attendance electronically via the SingPass app, meet a minimum attendance of 75% of the training hours, and pass the competency-based assessments to successfully complete the course and qualify for funding. Absentee Payroll is a grant for Singapore-registered companies (excluding government entities) to defray manpower cost, capped at $100,000 p.a. Excluded from our invoice for course fees, employers have to endorse their employees’ details in the Enterprise Portal for Jobs & Skills (EPJS) after their course completion to facilitate funding disbursement.

Please click on one of the 3 tabs below to review the relevant fees.

Participant’s Profile Singapore Citizen
>= 40 years		 Singapore Citizen
21-39 years /
S’pore PR >= 21 years		 Non-Singapore
Citizen/PR
(Foreigner)
Full Course Fee (incl 9% GST) $350.00 $350.00 $381.50
Less: SSG Training Grant – $245.00 – $245.00 N.A.
Amount Payable (incl GST) $136.50 $136.50 $381.50
Less: Absentee Payroll – $31.50 – $31.50 N.A.
Net Training Investment (excl GST) $73.50 $73.50 $350.00
Participant’s Profile Singapore Citizen
>= 40 years		 Singapore Citizen
21-39 years /
S’pore PR >= 21 years		 Non-Singapore
Citizen/PR
(Foreigner)
Full Course Fee (incl 9% GST) $350.00 $350.00 $381.50
Less: SSG Training Grant – $245.00 – $175.00 N.A.
Amount Payable (incl GST) $136.50 $206.50 $381.50
Less: Absentee Payroll – $31.50 – $31.50 N.A.
Net Training Investment (excl GST) $105.00 $175.00 $381.50
Participant’s Profile Singapore Citizen
>= 40 years		 Singapore Citizen
21-39 years /
S’pore PR >= 21 years		 Non-Singapore
Citizen/PR
(Foreigner)
Full Course Fee (incl 9% GST) $350.00 $350.00 $381.50
Less: SSG Training Grant – $245.00 – $175.00 N.A.
Amount Payable (incl GST) $136.50 $206.50 $381.50

IN-HOUSE CORPORATE CLASS

Planning to organise one or more corporate training run(s) for your team? You may wish to discuss the following with us:

  • Class Size

    Our minimum class size is 12 participants per class. Should your group be smaller than this, do consider our open enrolment classes. For optimal learning, we tend to limit our class size to 25 participants as well. If your team has any other specific needs, we are happy to make special arrangements too. Let us know what you expect the final enrolment numbers to be.

  • Participant Profile

    What are the job roles of the participants? How experienced are they in customer service and how involved are they in problem-solving? Generally, having learners with similar profiles helps us to choose application scenarios that are more relevant and relatable. It also allows us to conduct the training at a level that is more comfortable for all learners. On the other hand, enrolling participants from different backgrounds allows for a more dynamic learning environment. The training session would also be a great place to share ideas across departments or offer team bonding opportunities.

  • Training Contextualisation

    Are there specific concerns that should be emphasised through the training? Or would there be scenario examples that you would like our trainers to address in class? Let’s discuss your preferences in view of these contexts.

  • Training Venue

    Do you plan to hold the training at your organisation’s premises or at an external training venue?

  • Proposed Schedule

    When are you planning to schedule the training run(s)? Lastly, are there specific days of the week or month that works better for your team? Likewise, are there black-out dates that we should avoid?

OPEN-ENROLMENT PUBLIC CLASS

Thinking of enrolling yourself, colleagues or friends for our public run classes? The following information may come in handy:

  • Company-sponsored

    If you are enrolling yourself or your colleagues as company-sponsored training participants, simply let us know and we will take care of the Training Grant and Absentee Payroll applications under SkillsFuture SG. There is no need to tap on personal SkillsFuture Credit to pay for the course fees.

  • Self-Sponsored

    As long as you are a Singapore Citizen aged 25 years and above, and have not fully utilised your SkillsFuture Credit (SFC), you can apply to pay for the course fees through SFC. In addition, if you are a Singapore Citizen between 21 to 30 years old with a Post-Secondary Education Account (PSEA), you may also apply to pay for your own or your siblings’ course fees through PSEA. Once your registration is processed, we will send you an invoice for your claim of SFC or PSEA. After that, we will guide you through the simple administrative process. You do not need to make payment if you apply to use SFC or PSEA before the course start date.

  • Workfare Skills Support (WSS)

    Extra support is also available if you are a Singapore Citizen aged 35 years and above, and earn an average gross monthly income of not more than S$2,300. Meeting the above criteria may qualify you for a S$100 Training Commitment Award (TCA) as well as other training allowances

  • Open Enrolment Dates

    Due to the limited public classes, we hope that you will find one of the following dates suitable. We look forward to welcoming you at an upcoming class!

DISCUSS YOUR TRAINING NEEDS

OPEN ENROLMENT DATES FOR THE POWER OF INFLUENCE PROGRAMME

25 Sep 2026 (Fri)

Classes will be held from 9am to 6pm unless otherwise stated.
Kindly note that class commencement is subject to minimum class enrolment numbers.

REGISTER FOR OPEN ENROLMENT

Can’t seem to find a suitable date? Enter your contact details so that we can keep you posted on new classes.

    Your Name (required)

    Email Address (required)

    Your Mobile No. (for WhatsApp updates)

    Download Brochure

    THE POWER OF INFLUENCE

    Course Code: TGS-2025057065
    Download Brochure