Personal branding, professional image & social intelligence life skills

BRANDING THROUGH PEOPLE®

At Imageworks, we care about your personal and corporate brand image. We are known for the transformational work that we do, which adds polish and elevates executive presence. Our training and consultancy solutions revolve around Appearance, Behaviour and Communication, with courses on personal branding, professional image, etiquette, body language, emotional intelligence, networking, negotiation and service skills. Through our workshops, participants gain greater confidence, influence and results! As a SkillsFuture WSQ ATO (Workforce Skills Qualifications Approved Training Organisation) in Singapore, our popular courses are accredited for quality and generously funded. Thanks for seeking us out. We’d love to be able to inspire and equip you and your people, for personal empowerment and corporate excellence!

Professional Image and Etiquette WSQ course

Professional Image & Etiquette for Effective Communication

Imageworks’ flagship professional image and etiquette course that blends personal grooming, body language and communication essentials.

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Networking WSQ course

The Art of Networking & Business Relationship Building

Get set to overcome networking awkwardness. Master the art of conversations and small talk skills, and expand your circles of influence.

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Intercultural Global Communication Workshop – Cross Cultural Etiquette Skills

The Glocal Business Landscape: Navigating Multiculturalism

Apply cross-cultural etiquette to promote workplace diversity. Build team cohesion and pave new ways for cooperation as you think local and act global.

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StrengthsFinder Leadership Workshop – Discover your Strengths for Team Building and Management

Boost Emotional & Social Intelligence with the Enneagram

Uncover blind spots and understand personal motivations and emotions through the Enneagram. Apply EQ to better manage self and lead others.

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Handling Difficult Customers WSQ course

Handling Difficult Customers & Service Challenges

Examine the triggers that irritate customers and lead to service challenges. Respond effectively through self-management and customer care.

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Personal Grooming and Make Up Course

Make-up Essentials (in partnership with The School of Make-up)

Gain mastery over make-up application and contouring techniques. Accentuate your facial features and face forward with confidence and ease!

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Professional Image Workshop: Training on Personal Branding in Singapore

CUSTOMISED TRAINING PROGRAMMES

Our pre-packaged courses, such as our personal branding and professional image training, are carefully designed and developed for learning effectiveness. They integrate an optimal mix of content and methodology that makes learning engaging. Most of our standardised programmes have been perfected over the years or imported from trusted sources in line with our training vision. Our clients also appreciate the fact that our corporate training runs are always contextualised to their industry and learner profiles. Yet we understand that at times, an à la carte training menu or non-funded programme may be preferred. Be it for a learning festival, lunch-and-learn session or off-site retreat, do talk to us on our tailor-made solutions. We’ll be more than happy to discuss your training needs analysis and provide recommendations.

EXECUTIVE COACHING & CONSULTANCY PROJECTS

Apart from classroom training and e-learning, our clients often discuss their business challenges with us. They entrust our dynamic team of trainer-consultants with special projects to augment their people development initiatives. We are grateful and honoured to be able to collaborate through some of the following types of coaching and consultancy projects.

Branding Through Leaders™

Personalised Executive Image Consultancy & Executive Presence Coaching

One-on-one coaching sessions to define and refine senior management's leadership presence

Bite-sized stackable units that offer busy executives flexibility and privacy in consultation, with practical guidance on one’s presentation and charisma, to stand out as a leader

Branding Me™

Visual Impact & Professional Presence Development for Career Advancement

One-on-one and small group sessions for personal transformation and growth

Power up your professional image for career readiness and job advancement; “Finishing School” workshops on dining etiquette and social graces can also be organised for teens and young adults

Rebranding & Onboarding

Aesthetic & Ambient Consulting for New Office Move & Employee Engagement

Aligning new brand launches & office moves with enhanced professional image

Cascading the excitement and expectations of revamped brand logos and renovated office environments, through the appearance and professionalism of employees; onboarding programmes for new entrants and fresh grads

Corporate Brand Consultancy

Defining Corporate Grooming Guidelines & Recommending Uniform Designs

Projecting the desired corporate brand identity with a consistent look and feel

From simple reviews of HR policies on dressing guidelines and uniform design recommendations, to larger-scale projects involving photoshoots, writing, designing and publishing of formal grooming standards

Company/Product Brand Audit

Focus Group Discussions, Customer Satisfaction Surveys & Mystery Shopping

Taking a health check on customer experience management and corporate brand performance

Analysing customer satisfaction and brand presence through surveys, focus group discussions, store visits and mystery shopping audits, to benchmark the organisation’s brand performance

Customer Experience Mapping

Customer Service Blueprinting, Meet-and-Greet SOPs & Service Challenge Responses

Tracing the customer journey to delight customers through memorable brand experiences

Identifying customer touch points and pain points to map out processes and procedures to elevate the overall brand experience; developing service blueprints and SOPs to raise the bar on service excellence

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WHAT OUR CLIENTS SAY ABOUT IMAGEWORKS

Sometime last month, I attended a professional image and etiquette training programme conducted by Imageworks. This is the 3rd time I’m attending this programme with Imageworks – each time with a different bank I’m with and I am grateful for the opportunities! At each session, I have taken away new insights and learning. The facilitators Cindy and Jenny are very experienced, and they bring much to the table. Their sharing of the experiences which they drew from their corporate lives have been very beneficial as they are practical and can be easily applied to one’s workplace. Despite the large class each time, they were able to provide a personal touch as each attendee had some time with the trainer to gain personal tips with regards to their current situation and position. What impressed me most was how genuine the trainers were in trying to help us improve professionally. It felt to me that they do not conduct training to go through the motion but with intent, and that intent is to help us! The opportunity to repeat such a good programme is priceless and I would definitely attend one again if I’m being nominated! Each time, I get to rethink, uncover additional blinds spots, and become more certain of what it takes to build my personal brand. Once again, a big shout out to Cindy and Jenny!

Associate Director, Wealth Management, One of the World's Largest Banks

I often get asked by colleagues which is our most popular program we run…the answer is Imageworks…I often get asked which program is critical to our overall training…the answer again is Imageworks. Imageworks has worked with us to not only deliver training but they have consulted with us the whole way. The program we have is tailored to our needs and represents what we stand for, aligning with our brand and the way we do business. Imageworks has captured our essence and helped us to create customer driven employees not only through how they dress, but how they represent our business and most importantly themselves.

Head of Learning & Development, Major Financial Institution

I visited some of the training sessions which you were conducting with members of our staff. I was very glad to see a very high level of enthusiastic response and participation. I think it has to do with your affable and effective style. Your work has contributed much in supplementing our efforts in building our people into an effective organisation.

Managing Director, International Luxury Goods Brand

The most useful thing I took away was how to manage others’ perception of me. At the end of the day, there should be a match between what you think of yourself and what others think of you.

Training Participant, Global Consumer Electronics Corporation
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