How do you transform ambiguous challenges into concrete solutions?

Can you balance viability and feasibility to create sustainable impact?

What tools will help you accelerate research, ideation, and validation in your innovation process?

Learn about the 5 design thinking stages, enhanced by generative AI

Today’s executives and managers are pressured to deliver solutions while navigating uncertainty and rapid change. Traditional problem-solving methods often fall short when addressing multifaceted challenges that span departments, stakeholders, and shifting market conditions. By mastering design thinking methodologies enhanced with AI-powered tools, you gain the capability to accelerate research analysis, generate diverse solution options, validate concepts efficiently, and build compelling cases for organisational adoption.

Through this highly interactive programme, you’ll master the five-stage design thinking process while learning to leverage generative AI. Develop practical skills in empathy-driven research, creative facilitation, and prototype development. Build compelling stakeholder presentations that secure organisational buy-in. Return to your workplace equipped to lead innovation initiatives that deliver real business value.

Two Asian professionals in a brainstorming session, penning their ideas on a clear board
CREATIVE PROBLEM SOLVING WITH AI-POWERED DESIGN THINKING
COURSE OUTLINE FOR 1-DAY TRAINING PROGRAMME

DISCOVER DESIGN THINKING FOUNDATIONS

1. Explore the potential for applying human-centric design thinking for organisational innovation and problem-solving

  • Distinguish between the concepts of creativity, design, and innovation in problem-solving
  • Reflect on traits and beliefs about creativity to overcome limiting mindsets as a design thinker
  • Review how empathy, ideation, and prototyping lead to successful innovation
  • Identify opportunities to solve complex and ambiguous “wicked” problems with human-centric design thinking

LEARN HOW TO FRAME PROBLEMS AND DEVELOP SOLUTIONS

2. Utilise design thinking methodologies to frame problem statements effectively to facilitate ideation

  • Examine the principles behind the five stages of Empathise, Define, Ideate, Prototype, and Test
  • Frame problems using design challenges and “how might we” statements
  • Interview and engage with customers to uncover unmet or unspoken needs and expectations
  • Use generative AI capabilities to analyse research data and extract insights efficiently
  • Apply ideation techniques that encourage creativity, volume, and open-minded exploration

3. Evaluate design thinking outcomes at each stage through metrics and AI to validate solution effectiveness

  • Examine the design thinking process using divergent and convergent thinking approaches across the Discover, Define, Develop, and Deliver stages
  • Identify and test assumptions early to reduce failure risk
  • Validate solutions iteratively to meet user needs and business goals
  • Use AI tools to generate evaluation criteria for data-informed validation decisions
  • Assess the desirability, viability, and feasibility of design ideas

4. Transform design concepts and development into executable prototypes

  • Use AI image and interface generation tools to rapidly visualise ideas
  • Create prototypes that help users and stakeholders interact with solutions
  • Build confidence in moving from concept to action through low-cost, high-impact experiments

5. Present design processes and outcomes to stakeholders to demonstrate their organisational value

  • Explain the importance of design thinking in problem solving within the organisation
  • Communicate the story behind the problem, process, and solution using empathy-based research outputs,
    visual tools, and narratives
  • Use AI presentation tools to build compelling stakeholder presentations
  • Use AI summarisation tools to condense findings and highlight key messages

ADOPT AND IMPLEMENT DESIGN THINKING

6. Implement design thinking across the organisation with best practices from industry applications

  • Adapt design thinking to industry-specific contexts for greater relevance and impact
  • Incorporate predictive AI models to forecast outcomes and guide prioritisation of solutions
  • Develop strategies to gain internal support and overcome implementation roadblocks when adopting design thinking across organisation

TAKE ACTION CHALLENGE – YOUR ACTION PLAN AND INSPIRATION FOR TRANSFORMATION

COURSE FEES

SkillsFuture Accredited – Eligible for Training Grant, Absentee Payroll & Use of SkillsFuture Credit/Enterprise Credit

Funding validity from 18 Jul 2025 to 17 Jul 2027

Creative Problem Solving with AI-Powered Design Thinking is a SkillsFuture-accredited training programme that is eligible for various training subsidies. The actual fee payable is dependent on the company’s incorporation type in Singapore (SME/non-SME), GST registration status, and the nationality, age and salary range of training participants.

As this is an SSG-funded programme, Singapore Citizen and Singapore Permanent Resident learners must record their attendance electronically via the SingPass app, meet a minimum attendance of 75% of the training hours, and pass the competency-based assessments to successfully complete the course and qualify for funding. Absentee Payroll is a grant for Singapore-registered companies (excluding government entities) to defray manpower cost, capped at $100,000 p.a. Excluded from our invoice for course fees, employers have to endorse their employees’ details in the Enterprise Portal for Jobs & Skills (EPJS) after their course completion to facilitate funding disbursement.

Please click on one of the 3 tabs below to review the relevant fees.

Participant’s Profile Singapore Citizen
>= 40 years		 Singapore Citizen
21-39 years /
S’pore PR >= 21 years		 Non-Singapore
Citizen/PR
(Foreigner)
Full Course Fee (incl 9% GST) $381.50 $381.50 $381.50
Less: SSG Training Grant – $245.00 – $245.00 N.A.
Amount Payable (incl GST) $136.50 $136.50 $381.50
Less: Absentee Payroll – $29.25 – $29.25 N.A.
Net Training Investment (excl GST) $75.75 $75.75 $350.00
Participant’s Profile Singapore Citizen
>= 40 years		 Singapore Citizen
21-39 years /
S’pore PR >= 21 years		 Non-Singapore
Citizen/PR
(Foreigner)
Full Course Fee (incl 9% GST) $381.50 $381.50 $381.50
Less: SSG Training Grant – $245.00 – $175.00 N.A.
Amount Payable (incl GST) $136.50 $206.50 $381.50
Less: Absentee Payroll – $29.25 – $29.25 N.A.
Net Training Investment (excl GST) $75.75 $145.75 $350.00
Participant’s Profile Singapore Citizen
>= 40 years		 Singapore Citizen
21-39 years /
S’pore PR >= 21 years		 Non-Singapore
Citizen/PR
(Foreigner)
Full Course Fee (incl 9% GST) $381.50 $381.50 $381.50
Less: SSG Training Grant – $245.00 – $175.00 N.A.
Amount Payable (incl GST) $136.50 $206.50 $380.50

IN-HOUSE CORPORATE CLASS

If you are planning to organise one or more corporate training run(s) for your team, you may wish to discuss the following with us:

  • Class Size – Our recommended minimum class size is 12 participants. If your group is smaller than this, do consider our open enrolment classes. For optimal learning, we tend to cap our class size at 25 participants. If your team has specific requirements, we’re happy to make special arrangements too. Let us know what you envision your final enrolment numbers to be.

  • Participant Profile – Are the participants mainly frontline or back office staff? Do they interact more with customers or internal stakeholders? Is this training organised for leaders and managers? A relatively homogeneous participant profile usually facilitates the discussion of relevant application scenarios and pitching learning at a level that is comfortable for all participants. There are also merits of having a diverse group of learners, particularly to observe different personality types and traits.

  • Training Contextualisation – What has prompted you to organise this training programme? Are there specific concerns that should be emphasised through the training? Are there scenario examples you’d like our trainers to address in class? Let’s discuss contextualisation preferences.

  • Training Venue – Do you plan to hold the training at your organisation’s premises or an external training venue?

  • Proposed Schedule – When are you planning to schedule the training run(s)? Are there specific days of the week or month that works better for your team, or black-out dates we should avoid?

OPEN-ENROLMENT PUBLIC CLASS

If you are thinking of enrolling yourself, colleagues or friends for our public run classes, the following information may come in handy:

  • Company-Sponsored – If you are enrolling yourself or your colleagues as company-sponsored training participants, simply let us know and we will take care of the Training Grant and Absentee Payroll applications under SkillsFuture SG. There is no need to tap on personal SkillsFuture Credit to pay for the course fees.

  • Self-Sponsored – If you are a Singapore Citizen aged 25 years and above, and have not fully utilised your SkillsFuture Credit (SFC), you can apply to pay for the course fees through SFC. If you are a Singapore Citizen between 21 to 30 years old with a Post-Secondary Education Account (PSEA), you may also apply to pay for your own or your siblings’ course fees through PSEA. Once your registration is processed, we will send you an invoice for your claim of SFC or PSEA, and guide you through the simple administrative process. You do not need to make any payment if you apply to use your SFC or PSEA before the course start date.

  • Workfare Skills Support (WSS) – If you are a Singapore Citizen aged 35 years and above, and earn an average gross monthly income of not more than S$2,300, you may also qualify for a S$100 Training Commitment Award (TCA) plus additional training allowances upon completion of the training programme.

  • Open Enrolment Dates – We run a limited number of public classes and hope you will find one of the following dates suitable. We look forward to welcoming you at an upcoming class!

DISCUSS YOUR TRAINING NEEDS

OPEN ENROLMENT DATES FOR DESIGN THINKING COURSE

This programme is currently in scheduling. Please express your interest below, and we’ll notify you when new dates are released.

Classes will be held from 9am to 6pm on all days unless otherwise stated.
Kindly note that class commencement is subject to minimum class enrolment numbers.

REGISTER FOR OPEN ENROLMENT

Can’t seem to find suitable dates? Enter your contact details so that we can keep you posted on new classes.

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    Course Code: TGS-2025057064
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    Creative Problem Solving With AI-Powered Design Thinking